Help Center

Everything you need to know about TiniDrop — uploading, sharing, billing, and more.

🚀 Getting Started

What is TiniDrop?

TiniDrop is the simplest way to share any file online. Upload a file — a PDF, ZIP, HTML page, or image — and you instantly get a short shareable link. No account required for free uploads.

Do I need an account to upload a file?

No. Free uploads require no account. Your file is hosted for 7 days and then automatically removed. Create a free account if you want to manage your files, see analytics, or keep links permanently.

What file types are supported?

ZIP, HTML, HTM, PDF, JPG, JPEG, PNG, GIF, WEBP, and SVG. HTML files render as live pages in the browser. PDFs open in an inline viewer. All others trigger a download.

How long does it take to upload?

Most files upload in under 3 seconds on a standard broadband connection. Large files (up to 10 GB on Pro) may take longer depending on your connection speed.

How do I share my file?

After uploading, copy the short link shown on the success screen. Paste it anywhere — email, Slack, WhatsApp, a website, or a presentation. The recipient does not need an account to view the file.

📁 Uploading & File Limits

What is the maximum file size?

Free: 5 MB · Starter: 25 MB · Solo: 75 MB · Pro: 10 GB.

How many files can I upload?

Free and Starter plans allow 1 active file at a time. Solo allows 5 simultaneous active files. Pro allows up to 15.

Can I update or replace an existing file?

Yes. From your dashboard, delete the old file and upload the new version. The new file gets a new link. If you need the same link to point to an updated file, use the custom domain feature (Solo and above) to map a fixed domain to your latest upload.

Will my file be made public?

Files are not publicly listed — only people with the link can access them. You can add extra privacy by enabling password protection (Solo plan and above).

Can I upload from a mobile device?

Yes. TiniDrop works on all modern mobile browsers. Tap the upload zone to open your device's file picker.

💳 Account & Plans

What plans are available?

Free (no account), Starter ($7/mo), Solo ($15/mo), and Pro ($35/mo). All paid plans are billed monthly or yearly (save ~30% annually). See the Pricing page for a full feature comparison.

Can I upgrade or downgrade at any time?

Yes. You can upgrade immediately — your new plan features are active as soon as payment processes. Downgrading takes effect at the end of your current billing period.

Is there a free trial?

All paid plans come with a 7-day money-back guarantee. No questions asked. Contact support within 7 days of purchase for a full refund.

How do I cancel?

Go to your dashboard → Settings and click "Cancel subscription". Your plan stays active until the end of your paid period, then reverts to Free.

What payment methods are accepted?

All major credit and debit cards (Visa, Mastercard, Amex) via Stripe. Apple Pay and Google Pay are also supported in supported browsers.

Features

How do QR codes work?

On Starter and above, after a successful upload, TiniDrop generates a QR code that links directly to your file. Download the QR code image and print it on business cards, posters, or presentations.

What is password protection?

Available on Solo and above. When enabled, anyone who opens your link is shown a password prompt. Only people who know the correct password can view the file.

What is email capture?

Available on the Pro plan. When enabled, visitors must enter their email address before they can view the file. Captured emails are stored in your dashboard under the "Email Captures" tab.

What is the feedback widget?

Available on Starter and above. A small floating button appears on your shared file page. Visitors can leave a star rating and a short message. Responses are stored in your dashboard.

What analytics are available?

Starter and above show total visit counts per file and a 30-day visit chart in your dashboard. You can also see which files are receiving the most traffic.

How do I remove TiniDrop branding?

"Powered by TiniDrop" branding is removed automatically on all paid plans (Starter and above). Your file page shows a clean, unbranded header.

🌐 Custom Domains

Can I use my own domain?

Yes, on Solo and above. Add your custom subdomain (e.g. files.yourdomain.com) in your dashboard Settings tab. Then add a CNAME DNS record pointing it to your TiniDrop Worker URL.

How do I set up DNS?

In your domain registrar's DNS settings, create a CNAME record: Name = "files" (or any subdomain you choose), Value = your TiniDrop Worker URL. DNS changes typically propagate within 1-24 hours.

Is SSL/HTTPS provided?

Yes. TiniDrop runs on Cloudflare Workers which provides automatic SSL for all custom domains at no extra cost.

What is a custom 404 redirect?

Available on Pro. When someone opens a link that no longer exists, instead of showing TiniDrop's default error page, they are redirected to a URL you specify — typically your own website's 404 page or homepage.

API & Integrations

Does TiniDrop have an API?

Yes. The TiniDrop REST API is available on Solo and Pro plans. Generate an API key from your dashboard → API Keys tab.

How do I upload a file via the API?

Send a multipart POST request with your API key in the x-api-key header: curl -X POST https://tinidrop.com/api/upload \ -H "x-api-key: YOUR_KEY" \ -F "file=@yourfile.pdf" The response includes the shareable URL.

What can I do with the API?

Upload files programmatically, integrate TiniDrop into CI/CD pipelines, automate file distribution, or build custom upload workflows in your own app.

Are there rate limits?

API calls are subject to the same plan limits as manual uploads. Solo allows 5 active projects and 75 MB max file size; Pro allows 15 projects and 10 GB.

🔒 Privacy & Security

Where are my files stored?

All files are stored on Cloudflare R2, a globally distributed, highly durable object store. Files are stored encrypted at rest.

Can TiniDrop see my files?

Files are stored as binary objects. We do not open or read the contents of your files. We store file metadata (name, size, type, slug) for operational purposes.

How do I report abuse?

If you find a TiniDrop link hosting illegal or harmful content, report it using the Report Abuse page. We review all reports within 24 hours and take down content that violates our Terms of Service.

Is visitor data collected?

For analytics, we record visit timestamps and anonymised IP hashes (hashed with a salt, not stored as plain IPs). We do not use cookies for tracking and do not sell data to third parties.

Still need help?

Can't find what you're looking for? Our support team responds within 24 hours.